Your Security

Our thorough member verification process, Phone Banking and Internet Banking services use the latest security to keep your transactions safe.

We are committed to providing security for you and your transactions. We take your security seriously. 

Protecting yourself

Steps you can take to help keep your money secure:

  • Ensure your personal information is kept safe
  • Change passwords regularly and don't use the same password for more than one purpose
  • Never select passwords that represent your birth or name
  • Never tell anyone your Personal Identification Number (PIN), Member Access Password (MAP) or any other password
  • Check you transactions regularly and notify us if there are any transactions you don't recognise
  • If you're expecting a new card, chequebook or statement and it doesn't arrive in a reasonable amount of time contact us immediately
  • Refer to our Fraud Guide for more information


We use industry-standard encryption on our Internet Banking system and staff are constantly monitoring our members’ accounts for suspicious transactions. Our Visa cards are also embedded with a smart chip, providing an extra level of security. Unlike the magnetic strip on the back of cards, the microchip is virtually impossible to copy.

Unfortunately, fraudsters are always developing new ways of accessing people’s money. Six of the most common types of fraud are:

You can help safeguard yourself from becoming a victim of fraud by keeping your personal information secure.

If you think your personal information may have been compromised, or you have noticed unauthorised transactions on your account, contact People's Choice Credit Union immediately.

Copyright © 2019 People's Choice Credit Union, a trading name of Australian Central Credit Union Ltd
ABN 11 087 651 125    Australian Financial Services Licence (244310) and Australian Credit Licence (244310)    BSB 805-050